We want the products we sell to meet reasonable expectations for quality, fitment and durability.
Where a product is supplied with a manufacturer or supplier warranty, the applicable warranty period and conditions will be stated on the product page where available.
Warranty Coverage
Depending on the product and supplier, warranty support may cover manufacturing defects, material defects, faults present on delivery or premature failure under normal use.
Warranty Exclusions
Warranty cover does not normally apply to damage caused by incorrect installation, accidental damage, misuse, modification, impact, road debris, improper care or normal wear and tear.
Products that have been altered, modified, drilled, cut, painted or otherwise changed may not be eligible for warranty support where the modification contributed to the issue.
Incorrect fitment caused by ordering a product that is not suitable for the vehicle is also not considered a product defect.
Installation
Some products may require professional installation.
Where appropriate, we recommend using an experienced automotive body shop, specialist installer or technician.
Incorrect installation may affect warranty eligibility where it causes or contributes to the fault.
Making a Warranty Claim
If you believe a product is faulty, please contact us before returning the item.
Please provide your order number, a description of the issue and clear photographs or video showing the fault. We may also ask for information about how the product was installed.
Once the claim has been reviewed, we will advise you of the next steps.
Resolution
Where a valid warranty claim is approved, the appropriate resolution may include repair, replacement, partial refund or refund depending on the circumstances.
This warranty does not affect your statutory consumer rights.